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Written by: UserSupport Admin

Category: Newsflash

Published: January 20, 2023

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We would like to inform you that 

• Mr. Frank Besemer has taken over the leadership of the Working Group Exam
• Mr. Thomas Kömmerling has taken over the leadership of the Working Group Information Management

We ask for the support of the colleagues in their new functions and continuation of the previous good cooperation.

The Executive Board

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Written by: UserSupport Admin

Category: Newsflash

Published: January 19, 2023

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The Test SPICE PAM has been an integral part of the intacs^® portfolio for about 10 years. There is a small support group there, which has been dedicated to the dissemination and further development of the PAM since 2021.
In these 10 years, a lot has developed in the field of testing, in particular agile development processes (Scrum / Kanban) and test automation of unit and integration tests occupy the test community.

At the end of this development there are some surprising findings:
- There are no more overall test strategies, testing is fragmented and the overview has been lost, especially in large organizations.
- As much as Automotive SPICE^® focused on the topic of process capability, it had the side effect that many organizations saw SPICE as outside their software development and not integrated into their daily business. Result: Only so much is done in the test that the target level is somehow reached.
- Testing is still at the top of the food chain. Essential testing steps are outsourced to nearshore or off-shore test centers. Significant weaknesses came to light in many Automotive SPICE^® assessments.
- Test methods, although explicitly named in ISO 26262, are not used or are not used in a comprehensible manner.
- Test tools are pure test case management tools, test case design takes place outside of these tools. This inevitably leads to a loss of information. This also means that test cases are designed several times (albeit with different descriptions) and, if necessary, also automated.
- The test case stocks in the test case management tools are hardly comprehensible. In some organizations, the proportion of redundant test cases is 50-60% of the test case inventory.
- At the same time, testing is under high cost pressure.

All of this should be a reason to take a more fundamental look at the subject of testing. For this purpose, Test SPICE provides a reference model that enables a fully scalable analysis of the testing procedure. Test SPICE is currently available in version 4.0, which can be downloaded from the intacs^® website.

The Working Group Test SPICE is of course happy to receive feedback from the community, and new members are also very welcome. Our next steps are:
1) Test SPICE is checked for compatibility with newer versions of ISO 33063, ISO 29119 and possibly other models. Result, a high level mapping, which again proves the compatibility of Test SPICE.
2) For Test SPICE, a 1-2 day training will be set up as a model extension training for Intacs certified assessors. The aim of this training is for intacs^®-certified assessors to become familiar with Test SPICE.
Feel free to contact the Working Group with detailed questions. https://intacs.info/index.php/cb-profile/tomasschweigert

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Written by: UserSupport Admin

Category: Newsflash

Published: December 06, 2022

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Hey, I'm Lucas Nils Mohr (22). My career began with a dual study programme at Deutsche Telekom AG. There I started in service management at T-Systems International GmbH. Among other things, I helped with the agile transformation of the department through SAFe/Scrum knowledge. From the very beginning, it was my primary goal to learn something new every day. So I decided, for instance, to deal with cloud computing and also blockchain technology independently. As a result, my studies took me through a number of exciting additional stages. Thanks to my rapid progress, I was able to take on responsibility in the relevant departments. For example, I assisted the Hungarian cloud computing team by coding cloud resources (IaC), using my acquired AWS DevOps experience (incl. on-site support through deployment abroad in Hungary). The tasks in the blockchain area included smart contract programming with Solidity on the Ethereum Chain.

At the same time, I am always looking for new challenges. Through the scholarship programme of iNTACS e.V., my objective is to further develop and optimize the existing ITIL processes in service management at T-Systems International GmbH using SPICE. For this purpose, I am relying on the PIM.3 module of the SPICE framework. The objective is making workflows more efficient and further improving service experience for the customer.

I would like to thank iNTACS e.V. for this opportunity.

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Written by: Lars Dittmann

Category: Newsflash

Published: November 15, 2022

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We note that renewal requirements for Provisional Assessors has two topics for fulfilment independent of the fee:

1. Qualification

- Certificate of competence at Provisional Assessor level for the corresponding PAM.

2. Experience Evidence (EE):

-  No EE needed for renewal as Provisional Assessor

Please see the document (Assessor Certification V9.3) on our website download area.